1. In-App Deletion
Open FarmOne App → Profile → Account Settings → Delete Account & Personal Data.
2. Online Web Request
Submit an erasure ticket below with your registered 10-digit mobile number for 48-72h processing.
3. Direct Email Request
Email us at info@farmoneapp.in or call +91 87468 88821.
What Data is Deleted?
- Account profile: Name, registered mobile number, avatar, role, and bio.
- Marketplace listings: Crop produce, livestock listings, machinery posts, and uploaded photos.
- Trade inquiries, chat messages, and notification logs.
- Firebase Authentication user credentials and session tokens.
Retention Policy & Timelines
Account deletion requests submitted via web or email are reviewed by our Data Protection Desk and permanently processed within 48 to 72 hours. In accordance with Indian law (CERT-In directions and IT Act Section 67C), basic encrypted transaction audit logs may be retained in archival storage for up to 180 days before permanent automated purge.